6StarSocials Privacy Policy
Effective Date: 12/08/2024
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Introduction
6StarSocials ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website, services, and any related applications (collectively, "Services"). -
Information We Collect
a. Information You Provide
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Account Information: When you sign up for our services, we collect your name, email address, payment details, and other relevant account information.
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Content: We collect the content you upload to your client portal, such as images, videos, and other media you choose to share.
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Communication: Any messages or feedback you share with your marketing professional or support team through our platform are collected.
b. Information We Automatically Collect
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Usage Data: We collect information about your interactions with our Services, such as your IP address, browser type, operating system, referring URLs, and other usage details.
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Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information. This helps us enhance your experience and analyze usage trends.
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How We Use Your Information
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To Provide Services: We use your information to deliver our Services, including creating and managing your social media content, communicating with you, and processing payments.
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To Improve Our Services: We analyze usage data to improve our Services, develop new features, and enhance user experience.
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To Communicate: We may send you service-related communications, such as updates, notifications, and support responses.
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For Marketing: With your consent, we may send you promotional materials and offers that we believe may be of interest to you. You can opt-out at any time.
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How We Share Your Information
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With Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors, hosting providers, and analytics companies. These providers are bound by confidentiality obligations and are not permitted to use your information for other purposes.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
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Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. -
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it. -
Your Rights
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Access and Correction: You have the right to access and correct your personal data. You can update your account information directly through your client portal.
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Deletion: You can request the deletion of your personal data. Please note that we may retain certain information as required by law or for legitimate business purposes.
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Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in those communications or by updating your preferences in your account settings.
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Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by 6StarSocials. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit. -
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information. -
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. -
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@6starsocials.co.uk or through your client portal.